Success Factor's medical transcription system is the most user-friendly system in the industry that is designed to suit your individual needs. We are transcription industry leaders in security compliance, quality, consistency, process, and reliable to your complete satisfaction. With only a few clicks, doctors and administrators can securely access, edit, print, fax, and e-mail patient records online. Our web-based transcription service helps you improve patient care and time.

QUALITY & ASSURANCE
Success Factor maintains highest quality output and speed which exceeds the industry standard of 98.5+% accuracy. All our transcriptionists are formally trained, experienced, and have continuous training to ensure excellent quality standards. All work is processed through our Quality Control Department where a Quality Assurance Editor (QA Editor) reviews the transcript before it is transmitted back to the client.

TURN-AROUND TIME
We are dedicated to provide you with timely and accurate services. Our transcription and QA teams work 24 hours a day, 7 days a week. We guarantee delivery of every document within 16-24 hours. STAT turnaround times are also available upon request.

SECURITY AND CONFIDENTIALITY
Our utmost priority is maintaining the security and confidentiality of our customers. We take great strides to ensure that your records are protected in a safe, secure area to which only authorized person has access. We are fully HIPAA compliant. Transmission of all audio and text files is via our secure servers using the latest 128-bit SSL encryption. Our online system is password protected, and we provide the highest security standards possible so you are ensured a secured connection and peace of mind eliminating any problems.

RELIABILITY
As a company, we have a great reputation of reliability and dependability. We provide prompt and personal attention for any technical support and service to our clients to the utmost satisfaction.

EXPERIENCE
We at Success Factor have experienced and knowledgeable staff who are equipped with the skills, resources and dedication to provide accuracy and quality to any practice specialty. This is why all of our clients continue to rely on us as we continue to strive to provide them with flawless medical transcription service.

SUPPORT & ACCOUNT MANAGEMENT
Each and every account has a dedicated account service manager who works closely with the transcription teams, IT personnel, and management. Account managers proactively anticipate our client's needs. This gives our customers a single point of contact for all technical, billing, and contract questions. Friendly and dedicated technical support team is available for any help you need.

COST SAVINGS & COMPETITIVE PRICING
Success Factor provides a highly cost-effective medical transcription services. Regardless of the volume your practice dictates, Success Factor solutions are designed to save you money. Success Factor offers a special price packages for high volume accounts.

DICTATION FLEXIBILITY
Success Factor offers dictation via four methods:

•  Toll-free telephonic dictation
•  Wireless handled dictation devices
•  Website file upload (Available in 2007)
•  Interface with any existing dictation system

Our flexible services allow our clients to select the best solution to meet their needs.

The future of transcription is now with Success Factor. Whether a potential client or a future member of our team; we are the medical transcription company that exceeds expectations. We put quality at the forefront of all stages of our medical transcription processes, not just the end product. We promise that once you experience our personal and professional touch, you will be extremely satisfied that you made the right choice.