The United States Congress enacted the Health Insurance Portability and Accountability Act of 1996 (HIPAA) on August 21, 1996, as Public Law 104-191. The main purpose of this law is to allow for continuity of healthcare coverage. The law outlines limitations on pre-existing condition exclusions and prevents discrimination against individuals based on their health status. The law also has a section on administrative simplification that has new requirements for the electronic transmission of health information.

In an effort to maintain the utmost security and protection of all medical records; Success Factor have taken the following steps to ensure privacy and HIPAA compliance

•  All audio and text files are protected by 128-bit encryption.

•  To access any data in our system, a valid username and password is required. All voice and text files are routed through our in-house central data center to ensure privacy, integrity, and reliability.